Cancellation Policies

Cancellation Policy

Hotel Rooms and RV Sites – All hotel and RV sites require a 72 hours notice for cancellation without penalty. Reservations cancelled inside the 72 hour window are responsible for the rental rates unless we are able to re-rent the unit(s).

Cabins and Condos – All cabin and condos require 60 days advance notice for cancellation. All reservation cancellations carry a 10% processing charge. Reservations cancelled inside the 30 day window are responsible for the entire reservation amount unless we are able to re-rent the units. All reservations cancelled prior to the 30 day window receive a refund, less processing fees.

Guide, Launch, and Rental Services – All guide service, snowmobile, and ATV rentals require a 15 day prior notice for cancellation. Any refunds on deposits are subject to a 10% processing fee. All cancellations inside the 15 day window are responsible for the entire amount of their scheduled trip. Cancellations due to weather may reschedule or receive full deposit less 10% processing fee. Open launches require 24 hour notice prior to departure or guest is responsible for trip fees.

Private Charter Launch Boats have a 30 day cancellation policy